Privacy Policy

Last updated: 29 May 2026

This Privacy Policy explains how North Green School Educational Services Limited, operating as The North Green School ("North Green", "the School", "we", "us", or "our"), collects, uses, shares, and protects personal data when you visit our website at northgreen.ac.ug or use any of the School's online platforms, portals, and mobile or web applications (together, our "Services").

We are committed to handling personal data responsibly and in line with Uganda's Data Protection and Privacy Act, 2019 and its Regulations. By using our Services, you agree to the practices described here.

1. Who we are

North Green School Educational Services Limited, a company incorporated in Uganda and operating the educational institution known as The North Green School, is the data controller for the personal data processed through our Services. If you have any questions about this policy or your data, contact us at [email protected].

2. Information we collect

Depending on how you interact with us, we may collect:

• Identity and contact details — such as names, email addresses, phone numbers, and physical address (for example, when you submit an enquiry or enrolment form).
• Pupil and family information — information about a child and their parents or guardians provided for admission, education, welfare, and school administration.
• Account information — credentials and profile details for those who use our portals or applications.
• Transaction information — records relating to fees, payments, and related school services.
• Technical and usage data — such as device, browser, and log information, and cookies or similar technologies, collected automatically when you use our Services.

3. How we use information

We use personal data to:

• provide, operate, and improve our Services;
• process admissions, enrolment, and school administration;
• deliver education and pupil welfare services;
• communicate with parents, guardians, pupils, and staff;
• process payments and keep accurate financial records;
• maintain the security and integrity of our systems; and
• comply with our legal and regulatory obligations.

4. Children's data

As a school, much of the data we process relates to children. We collect and use children's personal data only for legitimate educational and welfare purposes, with the involvement of a parent or guardian where required by law. We take particular care to keep this information secure and to limit access to those who need it to support the child's education.

5. How we share information

We do not sell personal data. We may share it only where necessary with:

• Service providers who process data on our behalf (for example, hosting, communications, and payment providers) under appropriate confidentiality and data-protection terms;
• Parents and guardians, in relation to their own child;
• Authorities and regulators, where we are required to do so by law or to protect the safety of pupils and staff.

6. Data security and retention

We apply reasonable technical and organisational measures to protect personal data against loss, misuse, and unauthorised access. We retain personal data only for as long as necessary for the purposes described above or as required by law, after which it is securely deleted or anonymised.

7. Your rights

Subject to the Data Protection and Privacy Act, 2019, you may have the right to access the personal data we hold about you, to request correction of inaccurate data, to object to or restrict certain processing, and to request deletion where appropriate. To exercise any of these rights, contact us at [email protected].

8. Cookies

Our website may use cookies and similar technologies to help it function and to understand how it is used. You can control cookies through your browser settings; disabling them may affect some features.

9. Third-party links

Our Services may link to third-party websites or tools that we do not control. This policy does not apply to those sites, and we encourage you to review their own privacy notices.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will revise the "Last updated" date above and, where appropriate, provide additional notice.

11. Contact us

For any questions, concerns, or data requests, contact us at [email protected] or call +256 775 660 760.

This Privacy Policy is provided for general information and is intended to be reviewed by qualified legal counsel before being relied upon.